[Draft for client review — please confirm all bracketed items before launch.]
How long does shipping take?
Orders are processed within [1–3] business days. Delivery times depend on your location and the shipping method chosen at checkout. See our Shipping Information page.
How can I track my order?
You'll receive a shipping confirmation email with a tracking link. You can also visit Order Tracking or sign in to your account.
What is your return policy?
Eligible items can be returned within [30] days of delivery. See our Return & Refund Policy.
Which payment methods do you accept?
All payment methods available are shown at checkout. Payments are processed securely by Shopify.
How do I find my size?
Each product page includes fit notes. If you're between sizes, contact us and we'll help.
Can I change or cancel my order?
Contact orders@everlanefashions.com as soon as possible. We can usually update orders that have not shipped yet.
Do you ship internationally?
[Confirm: currently shipping within the United States only / list countries.]
How do I contact you?
Email support@everlanefashions.com or call +1 229-547-5600.